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Boosting client engagement capabilities. The Issue? Enterprise and government buyers have made significant changes in the way they buy in recent years. And yet many companies have not yet adapted to these changes. As a result they are losing a lot ...
CUSTOMER SALVAGE AND GROWTH CASE STUDY Supplier: Global ITC Services provider. Their Customer: UK based multi-national gas producer and retailer. Type of Business: ...
Customer Retention & Revenue Growth Strategies for Service ProvidersCustomers will be loyal to service providers who behave as a valued 'partner'. What does it mean to be a valued partner and to earn customer loyalty? To answer this quest...