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Clients

Clients and their Aligned Relationships

Enterprises leveraging value from  Custell solutions:

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Fujitsu have applied Custell solutions to up to 70 of their largest customer relationships for over 6 years. Fujitsu's customer retention rate is one of the highest in the ITC managed services industry. Custell is proud to have assisted Fujitsu to achieve this.    Corporate Express

Picture1American Express  Timberlink Logo

siaabrasives_logoIn 2005 Lexmark had a desire to become a more services oriented supplier and to be more highly valued by their large corporate customers. They commissioned Custell to assist them to make this change. A two year program was implemented which saw a significant measurable improvement in the perception of their key corporate customers.

ALIGNED RELATIONSHIPS:

 

VicRoads utilise the Custell Realtalk customer scorecard methodology to measure their perception of value received through their relationship with a large ITC services provider. This enables the provider to improve the value delivered to AWB and ensure the relationship remains strong and healthy for both parties.

Caltex Toyota

AWB utilise the Custell Realtalk customer scorecard methodology to measure their perception of value recieved through their relationship with a large ITC services provider. This enables the provider to improve the value delivered to AWB and ensure the relationship remains strong and healthy for both parties.

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